71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
Delivery charges for orders from our online shop vary depending on your location, the size and weight of the package, and the selected shipping method. During the checkout process, you’ll be able to view the exact shipping cost based on these factors before finalizing your purchase. We offer multiple shipping options, including standard and express, to meet your needs.
If you have any additional questions or need further assistance, feel free to contact our support team. We’re here to help!
In our online shop, we accept the following payment methods to provide you with a seamless shopping experience:
- PayPal: Secure payments through your PayPal account.
- Credit Card: Visa, Mastercard, and American Express are accepted.
- Stripe: For easy and secure credit card processing.
During checkout, simply choose your preferred payment method to complete your purchase.
If you have any questions about payment options, feel free to reach out to our customer support team!
Once your order is placed, we typically need 1 to 3 business days to prepare it for shipment. After that, delivery times vary depending on your location. Generally, shipping takes between 7 to 13 days.
Please note that delivery times may vary slightly due to factors like customs or local postal services.
If you have any questions or need more details about your specific order, feel free to contact us!
Shopping in our online store is highly secure. We use industry-standard encryption protocols (such as SSL encryption) to ensure that your personal data and payment information are protected. All transactions are processed securely, and we are committed to maintaining the privacy and security of your data.
Additionally, we comply with strict data protection regulations to safeguard your information from unauthorized access. You can shop with confidence knowing that your data is safe and well-protected.
Once your order is placed, you will receive a confirmation email summarizing the details of your purchase. We then process and prepare your order, which typically takes between 1 to 3 business days. Once your order is ready, we will ship it, and you will receive a tracking number to follow its progress.
The delivery time will vary depending on your location, but generally, it takes between 7 to 13 days for your order to arrive. Throughout the process, we keep you updated via email on the status of your order.
Yes, after placing your order, an invoice will be automatically sent to your email address. This invoice contains a detailed breakdown of your purchase, including the product(s) ordered, price, shipping charges, and applicable taxes. If you need a copy or have not received your invoice, please contact us via our support page.
Send us an email
Have Questions? We’re Here to Help!
Our team at Einzel Technology is dedicated to providing excellent customer support. If you have any inquiries about our products, shipping, or need assistance with your order, don’t hesitate to reach out. We’ll get back to you as soon as possible.
Feel free to contact us using the form above, and we’ll ensure your experience with us is nothing short of exceptional!